Orders placed are packaged and processed within 24-48 hours and are shipped via USPS on Monday through Friday. Packages are shipped via Ground shipping and take 2-8 days. Unfortunately at this time, we do not offer overnight shipping, but will hopefully offer that in the future.
We do not currently ship outside of the United States or to U.S. territories.
We can currently ship to APO/FPO Boxes!
We are not responsible for any packages returned to us as refused, unclaimed, deliverable, or because of incorrect or insufficient address.
If you notice an incorrect or insufficient address when receiving the confirmation email, email us back as soon as possible at info@KITILY.net as a reply to your order confirmation email with the updated details.
Once the order is processed, we may be able to change the address within 12 hours. After 12 hours, we cannot guarantee any changes to your shipping address.
Payments are nonrefundable and there are no refunds or credits on partially used periods. You can cancel, pause or restart your membership at anytime.