Refund Policy

REFUND POLICY

Welcome to KITILY!

KITILY (previously known as FestieBestie) is owned and operated by FestieBestie LLC.

By using and registering on the website, you are accepting the practices described in this refund policy. Your use of the website and purchase of the products are also subject to our terms and conditions.

Item descriptions will include whether an item is new, used or defective/flawed. Items listed as used or damaged are final sale. Any new product may be returned within 14 days unused and tags intact. Please contact contact@kitily.net if you would like to process a return. Refunds process within 3-5 days of shipment. Customer will be responsible for shipping label and packaging.